Privacy Policy (GDPR Compliance)

1. Introduction

Hutsnugly (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and applicable European data protection laws.

By using our website, you agree to the practices described in this policy.

2. Data Controller

The data controller responsible for your personal data is Hutsnugly.

If you have any questions regarding this Privacy Policy or your data, you may contact us through the contact details provided on our website.

3. Information We Collect

We may collect the following types of personal data:

3.1 Information you provide directly:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number (if provided)

  • Order and payment information

3.2 Information collected automatically:

  • IP address

  • Browser type and device information

  • Pages visited and browsing behavior

  • Cookies and tracking technologies

4. How We Use Your Data

We use your personal data for the following purposes:

  • To process and fulfill orders

  • To provide customer support

  • To manage payments and transactions

  • To improve our website and services

  • To prevent fraud and ensure security

  • To comply with legal obligations

  • To send service-related communications

We do not sell your personal data.

5. Legal Basis for Processing (GDPR)

We process your personal data under the following legal bases:

  • Contractual necessity (order processing and delivery)

  • Legal obligation (tax and accounting requirements)

  • Legitimate interests (fraud prevention and website improvement)

  • Consent (marketing cookies and promotional emails, if applicable)

You may withdraw your consent at any time.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Ensure website functionality

  • Analyze website performance

  • Improve user experience

  • Support advertising and remarketing (with consent)

For more information, please refer to our Cookie Policy.

7. Data Sharing

We may share your data only with trusted third parties, including:

  • Payment processors (e.g., credit card providers, PayPal)

  • Shipping and logistics partners

  • IT and hosting service providers

  • Analytics and advertising providers (only with consent)

All third parties are required to comply with data protection regulations.

8. International Data Transfers

Some of your data may be transferred outside the European Economic Area (EEA), for example to service providers in the United States.

In such cases, we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) are in place.

9. Data Retention

We retain personal data only as long as necessary:

  • Order data: up to 6 years (legal/tax obligations)

  • Customer support data: up to 24 months

  • Marketing data: until consent is withdrawn

After the retention period, data will be securely deleted or anonymized.

10. Your Rights Under GDPR

You have the following rights:

  • Right to access your personal data

  • Right to rectification of incorrect data

  • Right to erasure (“right to be forgotten”)

  • Right to restrict processing

  • Right to data portability

  • Right to object to processing

  • Right to withdraw consent at any time

To exercise your rights, please contact us via our website.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption, secure servers, and restricted access controls.

12. Third-Party Services

We may use third-party services such as:

  • Google Analytics

  • Google Ads

  • Payment gateways

  • Shipping carriers

These providers process data under their own privacy policies.

13. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised date.

14. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact our support team via the contact details on our website.

Customer Service Email: hello@hutsnugly.com
Address: 565 Broadway, Raynham, MA 02767, USA
Telephone: +1 (508) 617-0782
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)