Privacy policy

1. Introduction

Hutsnugly (“we”, “our”, “us”) is committed to protecting your privacy and personal data.

This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and applicable European data protection laws.

By using our website, you agree to the practices described in this policy.

2. Data Controller

The data controller responsible for your personal data is Hutsnugly.

If you have any questions about this Privacy Policy or your personal data, you may contact us via the contact details provided on our website.

3. Information We Collect

We may collect the following categories of personal data:

3.1 Information you provide directly:

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number (if provided)

  • Order and payment details

3.2 Information collected automatically:

  • IP address

  • Device and browser information

  • Pages visited and browsing behavior

  • Cookies and similar tracking technologies

4. How We Use Your Information

We use your personal data for the following purposes:

  • Processing and fulfilling orders

  • Managing payments and transactions

  • Providing customer support

  • Sending order confirmations and updates

  • Improving website performance and user experience

  • Preventing fraud and ensuring security

  • Complying with legal obligations

We do not sell your personal data to third parties.

5. Legal Basis for Processing (GDPR)

We process your personal data under the following legal bases:

  • Contractual necessity (order processing and delivery)

  • Legal obligations (tax and accounting requirements)

  • Legitimate interests (fraud prevention, analytics, and service improvement)

  • Consent (marketing communications and non-essential cookies)

You may withdraw your consent at any time.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Ensure website functionality

  • Analyze website traffic and performance

  • Improve user experience

  • Support advertising and remarketing (with consent)

For more details, please refer to our Cookie Policy.

7. Data Sharing

We may share your personal data with trusted third parties, including:

  • Payment processors (e.g., Visa, Mastercard, PayPal providers)

  • Shipping and logistics partners

  • IT and hosting service providers

  • Analytics and advertising platforms (only with consent)

All third parties are required to comply with applicable data protection laws.

8. International Data Transfers

Some of your personal data may be transferred outside the European Economic Area (EEA), including to the United States.

In such cases, we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) are in place to protect your data.

9. Data Retention

We retain personal data only as long as necessary:

  • Order and transaction data: up to 6 years (legal obligations)

  • Customer support data: up to 24 months

  • Marketing data: until consent is withdrawn

After this period, data will be securely deleted or anonymized.

10. Your GDPR Rights

Under GDPR, you have the following rights:

  • Right to access your personal data

  • Right to rectification of inaccurate data

  • Right to erasure (“right to be forgotten”)

  • Right to restrict processing

  • Right to data portability

  • Right to object to processing

  • Right to withdraw consent at any time

To exercise your rights, please contact us via our website.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption, secure servers, and access control systems.

12. Third-Party Services

We may use third-party services such as:

  • Google Analytics

  • Google Ads

  • Payment gateways

  • Shipping carriers

These services process data under their own privacy policies.

13. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

15. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us via the contact details on our website.

Customer Service Email: hello@hutsnugly.com
Address: 565 Broadway, Raynham, MA 02767, USA
Telephone: +1 (508) 617-0782
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)